Privacy Policy
Effective Date: [Monday August 24, 2026]
AL Rooter Plumbing LLC ("AL Rooter Plumbing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to text messages (SMS) and phone calls.
By using our website (alrooterplumbing.com), submitting a form, or contacting us by phone, text, or email, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you contact us, request a quote, apply for financing, or submit a form on our website, we may collect:
Your name
Phone number
Email address
Service address
Details about the plumbing service you need
Any additional information you choose to provide
We may also automatically collect limited technical information (such as browser type, IP address, and pages visited) through standard website analytics tools to help us understand site usage and improve our services.
2. How We Use Your Information
We use the information you provide to:
Respond to your service requests and provide quotes
Schedule and confirm appointments
Communicate with you about your service, including appointment reminders and follow-ups
Send text messages and/or emails related to your service request, appointment updates, and — if you've opted in — promotional offers or review requests
Improve our website, services, and customer experience
Comply with legal obligations
3. Text Messaging (SMS) Terms
If you provide your mobile phone number and opt in to receive text messages from AL Rooter Plumbing:
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You may reply STOP at any time to unsubscribe from text messages.
You may reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted for all use case categories, excluding text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchasing any services from AL Rooter Plumbing.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Employees and technicians of AL Rooter Plumbing who need it to fulfill your service request
Service providers who help us operate our business (such as our scheduling, communications, and website platform providers), who are contractually obligated to protect your information
Law enforcement or regulatory authorities when required by law
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookies through your browser settings.
6. Data Retention
We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal obligations.
7. Your Choices
Text messages: Reply STOP to any message to opt out at any time.
Email: You may unsubscribe from promotional emails using the link provided in the email.
General inquiries: Contact us using the information below to ask about, update, or request deletion of your information, subject to legal recordkeeping requirements.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us:
AL Rooter Plumbing LLC Phone: (832) 434-5936 Email: [[email protected]] Address: [2415 S Dairy Ashford Rd Ste C004, Houston, TX 77077]
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a licensed attorney to ensure it meets all applicable requirements for your business.